We want your shopping experience at Paddiwhack.com to remain outstanding. Please understand that Paddiwhack is a small, privately-owned gallery in Gainesville, Florida, with limited quantities and popular demand for our seasonal collections. We therefore ask that any exchanges or returns be made promptly. We will only accept unworn or unaltered merchandise for exchange or return with proof of purchase (store receipt/credit card receipt). Once you have received your item, you have (3) three days to initiate a return (by calling or emailing us) or we will only be able to issue a store credit instead of the purchase price.
Refunds up to 3 days
Bring in your receipt and we’ll give you a credit card refund or issue a check on full-priced items. After 3 days we will issue you a store credit.
- Refunds on full-priced merchandise will be issued for up to 3 days after the date of purchase when the return is accompanied by the receipt. Credit card transactions must be returned onto the same card originally charged, check and cash transactions will be issued a check within 14 days of the return.
- Without receipt, store credit or exchange will be issued at the most recent sale price WITHIN THE LAST 30 DAYS
- No store credit or exchanges after 30 days.
- No refunds, store credit or exchanges on discounted items.
- After December 25, HOLIDAY MERCHANDISE PURCHASED PRIOR TO DECEMBER 25 may ONLY be exchanged at 50% off purchase price (not regular sale price) for any other Holiday merchandise at 50% off.