Our Story ...

I'm Chuck Sapp.  In the fall of '82 -- being intrigued by things handmade -- on a whim, I opened a Gallery focusing on functional work that was handmade in the US. I started by going to meet each artist, visiting their studio where I learned about the process and selected the best work to bring back. More importantly I learned their story.

Today I still make the trips - meet the artists - learn the process. Its important to know the story, Michael Godey one of the early artists I met said, "the painting is the byproduct - the process is the Art."  To this day I believe he is correct What we sell is the byproduct the experience is the art.

You will always find inspired work that adds beauty to your day, we believe you should be surrounded by well crafted products making your day exceptional and each moment artful.

Our offerings are sourced from artists, craftsmen and companies we believe are committed to sustainable practices paying a living wage, this is as important as quality craftsmanship and good design.

We hope you enjoy shopping Paddiwhack.com.

Each of the following staff members can help you:

Chuck Sapp - owner

Emily Pugh - buyer 

Brandon McIntosh - designer/buyer

Debbie Halsey - stager/buyer

Wes Asbell - manger

Policies (Revised 04/2020)

Return Policy

We want your shopping experience at Paddiwhack to remain outstanding. Please understand that Paddiwhack is a small, privately owned gallery with limited quantities and popular demand for our seasonal collections. We therefore ask that any exchanges or returns be made promptly. We will only accept unworn or unaltered merchandise for exchange or return with proof of purchase (store receipt/credit card receipt). Once delivery has been made you have (3) three days to initiate a return or only a store credit will be issued.

 

Special Orders

All special orders are considered to be custom orders as well. A deposit is required. A deposit is money paid for that ITEM which has been special ordered, there will be no refunds of deposits and they may not be applied to other items or other purchases. If the special order is cancelled all monies paid towards the deposit will be forfeited and Paddiwhack will have the right to resell the special order item upon its arrival. 

Paddiwhack deals with multiple companies and vendors most of which are small entities, special orders are a part of their livelihood so every attempt will be made to expedite the special order. This service may incur a surcharge otherwise the special order will be shipped at the most economical manner for both Paddiwhack and you the customer. This means we group our purchase for shipment which can delay the arrival of a special order; all shipping dates are estimates till we receive a notice from the carrier.

 

Refunds up to 3 days

Bring in your receipt and we’ll give you a credit card refund or issue a check on        full-priced items. After 3 days we will issue you a store credit.

• Refunds on full-priced merchandise will be issued for up to 3 days after the date of purchase when the return is accompanied by the receipt. Credit card transactions must be returned onto the same card originally charged, check and cash transactions will be issued a check within 14 days of the return.
• Without receipt, store credit or exchange will be issued at the most recent sale price WITHIN THE LAST 30 DAYS
• No store credit or exchanges after 30 days.
• No refunds, store credit or exchanges on discounted items.
• After December 25, HOLIDAY MERCHANDISE PURCHASED PRIOR TO DECEMBER 25 may ONLY be exchanged at 50% off purchase price (not regular sale price) for any other Holiday merchandise at 50% off.

 

Wedding, Commitment and Gift Registries

Ask for a packet of benefits.

 

Shipping

We’ll carefully pack and ship your gifts anywhere in the continental US. We Ship USPS, UPS, and FedEx. We ship to insure your purchase arrives safely if there is ever a problem we will work with you to make it right. We are consumers ourselves so we know the importance of doing it economically.

 

Layaways

Layaways are available even on web orders. Our policy on layaways is very simple:

 

•       10% down payment at the time of layaway
•       The down payment is non-refundable, no exceptions
•       You tell us how much you will pay monthly.

 

Make a payment each and every month; we will ship the item(s) when payment is made in full. If we do not hear from you, in writing, or receive payment for 3 consecutive months we have the right to resell the item(s) you placed on layaway. You will be issued a store credit for the payments made less the 10% down payment made at the time the item(s) was placed on layaway. The store credit must be used within 1 year of date issued.

 

Hours

The web is open 24/7 but we also keep regular store hours

Monday – Saturday 10 am to 6 pm eastern time

Sunday 11am to 5 pm eastern time

 

Gift Registries

Gift List shopping allows a person(s) to select a list of products they would like to have. They place the products into their shopping basket. Then, rather than checkout and pay for the items, they save them to a Gift List from the basket contents screen.

Then you as the gift giver can review the list and select the item or items you would like to give them. The Gift List can be used by couples for wedding registry, by children making their birthday or Christmas list, or that "significant other" who wants to be surprised by not knowing the specific item they are going to receive.

The recipient's Gift List number is their first initial + last initial + phone number (no hyphens or parenthesis). For example: WW5615551212 could be a Gift List number. The recipient should have supplied that number to you, but if you forgot it and didn't write it down, you should be able to figure it out. Use the box at the top or “click here” and you will find the "View Gift List" Login box

 

Corporate gifts

Yes we have a corporate gift program were we can arrange to have items make especially for you or your unique situation. Please call or email us your inquiry.

 

Personal shopper

We have a personal shopper available so let us do your shopping for you! Give us a budget, a timeline, and the number of gifts you need and we'll get it done. We'll even package them for you. Whether you're a small family-oriented business or a large corporation, we have enough resources to suit your needs. We'd also be happy to help with fundraisers.